Wednesday, November 1, 2006

Image Spam: The Email Epidemic of 2006

Overview

End-users around the world are reporting an increase in spam. Much of this increase can be attributed to a resurgence of spam in 2006 — driven by the emergence of new, more sophisticated forms of image spam.  Early in the year we introduced embedded image scanning and filtering, but stopped using it because too many users were embedding images compared to the lower volumes of image spam at that time.   Recently, SpamRejection.com has re-tuned and re-enabled our image scanning and filtering technology because the number of image spam greatly outnumbers the relatively few false positives. Most false positives are created by users embedding images unnecessarily.

Image spam is a technique with which spammers use an image (jpg, gif, bmp or other graphic) "embedded" into the main body of the email message. These images advertise the "call to action" of their message as part of an embedded file in the body of the email. These images are automatically displayed to end-users, and most programs like Outlook do not have an option for turning off images that are embedded into the text of a message. Content of the image itself remains hidden from most spam filters.  Often the image spam images have unusual colors, dots and other attempts at creating images designed to confuse image scanning filters, but seem obvious to the human eye.

The increase in more complex image spam attacks has caused spam capture rates across the email security industry to decline, resulting in wasted productivity and end-user frustration as more spam gets delivered to their inboxes. The sheer increase in the volume of spam, combined with a higher percentage of larger-sized spam, is also clogging the email infrastructure as many mail systems are unable to keep up with these spam volumes.

This document summarizes (1) the recent trend in image spam, (2) why it is difficult to detect, (3) how SpamRejection.com protects customers from this increasing threat, and (4) What you can do to eliminate the image spam threat.

Trends & Solutions

Fueled by a worldwide increase in image spam, overall spam volumes surged in the second quarter of 2006.  According to industry tracking databases, spam volumes leveled off in 2005, but surged again in the second quarter of 2006. These tracking databases claim that worldwide spam volumes grew from approximately 30 billion messages per day to over 50 billion over the last 12 months. A 40 percent increase in spam volumes during 2006 2nd Quarter alone has been observed. This means that, even if the spam capture rate is held constant, the average end-user will have noticed 40 percent more spam in their inbox since April of 2006.

Much of this increase in overall spam volume can be attributed to the growth in image spam. Image spam rose from around 3 percent of spam a year ago to over 20 percent today. When overall spam volumes spiked in Q4 '05 and Q2 '06, image spam was fueling the increase.

The root cause behind this sharp increase in spam volumes is money. Spammers are single-minded: they send spam to make money. The more messages that are delivered to inboxes, the better the chances recipients take action on the messages, resulting in more income for spammers.

Randomized image spam is especially difficult for most spam filters to detect — causing more of the spam to get delivered. Spammers can also make their images appear quite normal and compelling to users, resulting in higher response rates. Since neither factor is likely to change in the near-term, SpamRejection.com expects image spam to remain a problem for the foreseeable future. SpamRejection.com has also seen spammers innovate rapidly in their use of image spam, suggesting that image spam will soon become even more challenging to detect.

Why Image Spam Is Difficult To Detect

Image spam has been around for years. It was originally created in order to get past "heuristic" filters, which block messages containing words and phrases commonly found in spam. Since image files are in an entirely different format than the text found in an email, heuristic filters never "see" the content of the message. Therefore, these filters were easily defeated by this type of spam.

There is an almost infinite number of ways that spammers can randomize images. In addition to inserting dots, spammers have recently used techniques such as varying the colors used in an image, changing the width and pattern of the border, altering the font style, and "slicing" images down into smaller pieces (which are then reassembled to appear as a single image to the recipient).

Protecting Against Image-based Threats With SpamRejection.com Anti-Spam Service

SpamRejection.com Anti-Spam Service ™ uses a unique, multi-layered approach that stops over 99 percent of image-based spam, with low false-positives. The first layer of defense is powered by SpamRejection.com's proprietary databases and scanning strategy which can utilize 32 different scanning/analysis techniques.  This is followed by an inner layer of image spam protection powered by SpamRejection.com's Image Spam Pattern Recognition technology.

Image Spam Pattern Recognition

To the human eye, image spam is extremely recognizable. In fact, this is one of the properties of image spam that make it attractive to the spammer — they don't have to go to nearly the same lengths to obfuscate their content when sending image spam to avoid filtering as they do with traditional text spam. But, if this spam is so obvious to the end-user, why can't spam filters identify it?

The challenge is that humans interpret the content of messages using a much richer data set than just the text displayed. Attributes such as image color, shape, font size and type, graphics and many other characteristics also shape a reader's perception of a message. This information is entirely hidden from traditional content filters — and technologies like OCR only capture a fraction of this information.

SpamRejection.com's Image Spam Pattern Recognition matched with other scanning and analysis techniques stop the spam.  Due to the challenge to our programming, though, some false positives due to Image Scanning can be expected if users continue to embed images instead of attaching them. 

How to avoid Legitimate Email from being scanned by the image scanning process:

This is simple, don't EMBED images in your emails and have your senders ATTACH IMAGES NOT EMBED IMAGES in their emails to you.  People embed images because it is easy to copy and paste into an email than to insert an attachment. This habit needs to change if we are going to prevent the spammers from beating us on this.  Images can be safely attached to emails and SpamRejection.com does not scan attached images for image spam signatures because spammers don't use attachments for image spam.  SpamRejection.com will scan attachments for viruses and mal-ware as always.

Summary

Image spam has exploded in 2006 and will drive spam growing into 2007, as spammers have found it to be an effective means of bypassing traditional spam filters. The flood of image spam is frustrating end-users and taxing the already strained email infrastructures of many companies.

Spammers have rendered traditional anti-spam technologies ineffective by hiding content in embedded images and subtly randomizing these images so that each message appears unique to spam filters. Some anti-spam vendors are looking towards introducing OCR technology to stop this problem. Unfortunately, this technology is too slow for many customers and can easily be defeated by simple changes in spammer tactics.

SpamRejection.com has taken a fundamentally different approach to the problem. By interpreting image content more along the lines of how a human would interpret the image, using Image Spam Pattern Recognition, SpamRejection.com has turned the spammers' own techniques against them. In their efforts to defeat traditional anti-spam systems, image spammers are leaving behind subtle traces that SpamRejeciton.com's Anti-Spam is using to stop over 99 percent of their messages.  Even though you have the very best email protection available anywhere, check your quarantine web page at least weekly for problems caused by other companies email systems and/or practices.

SpamRejection.com technology protects the infrastructures of organizations worldwide; not only from today's threats, but also from those certain to evolve in the future.

Matthew J. Rainoff

Edited November 1, 2006


Terms & Conditions |  Privacy Policy